There are different payment preferences you may choose from for repayments on your loan: recurring payments, manual payments, check payments (billpay), FastPay, Phone-Automated and Phone-Assisted (phone-assisted $10 Fee). 

Recurring payments via ACH is a popular payment method as it allows you to set it and forget it! If you select ‘set it & forget it,’ nothing else is needed from you.  You will receive a confirmation email from Patelco Credit Union once your first payment has been posted.   

If you did not set up recurring ACH as your repayment method, please refer to the welcome email from Patelco Credit Union.  This email will contain several options on how to make your loan payment. 

Bill Pay feature set up requires payment address information, which can be found on your dashboard under “Pay by Check” tab. Please note that when you submit a payment via bill pay, a check is physically mailed. Please allow 7-10 business days for check processing, when using standard postage, and 1-3 business days for check processing, when using overnight postage. Your payment date will reflect the date your check is received, not the date it was sent.